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FAQ’s

Frequently Asked Questions (FAQ’s)

What makes Your Custom Beauty different from other beauty product websites?

 

Your Custom Beauty is like no other beauty website you’ve visited.  We provide our users with the equivalent of a one-on-one beauty consultation.  Exactly when you need it.  

In addition to researching the ingredients, effectiveness, and actual results of every single product we recommend,  Your Custom Beauty is the one and only beauty product recommendation website that codes each feature of every single one of our recommended products to provide you with the beauty product recommendations that will address your unique needs and challenges.

You can read more about what makes Your Custom Beauty different on our About page.

 

What makes Your Custom Beauty so unique?

 

  • Your Custom Beauty has spent thousands (seriously, thousands!) of hours researching skincare, cosmetic and haircare product ingredients.  We know what works and why.
  • We also understand that certain ingredients commonly cause skin sensitivities or allergic reactions.  None of our recommended products contain alcohol, heavy fragrances, or other common irritants.
  • Then we apply this knowledge to determine the finest products containing the most beneficial ingredients.
  • Next, we read every user review we can find of these vetted products to determine which are the VERY BEST of the very best.  
  • Last, and most importantly, we tag every single product in our database according to its ingredients, the benefits the product provides the end user, if the product contains any potential allergens, and dozens of other attributes.

 

Does Your Custom Beauty charge anything to use the website?

 

No.  Your Custom Beauty does not charge for any of our product recommendation services or any other information or services that we may provide our users.  

Our mission is simple:

To assist our website users in selecting the best, most effective skincare, cosmetic and haircare products for their unique needs by providing specific, customized product recommendations based on thorough, unbiased product research, scientifically-proven effectiveness, and independent user reviews.

 

How does Your Custom Beauty determine which products to recommend for me?

 

We take the information you enter while answering our straightforward, user-friendly quizzes (Skincare, Cosmetics, and/or Haircare) and match that with our highly curated products to provide you with the very best recommendations for YOUR UNIQUE NEEDS AND CONCERNS.

 

Can I purchase the recommended items on Your Custom Beauty website?

 

Your Custom Beauty works with one of the industry’s most respected online retailers to ensure our users are able to purchase any of the products Your Custom Beauty recommends.  There is no obligation to purchase products through our website, however, that is one of our revenue sources and we’d sure love to have your business!  You’ll find that in most instances you are able to buy these products at a much more competitive price than what’s offered at most retail stores.

 

Do I have to take the quiz/create a Profile to access the website?

 

No.  Any visitor to Your Custom Beauty is able to navigate to any page on the website, with the exception of the ‘Profile’ page.  A user Profile is automatically created once a user takes any one of our quick, user-friendly quizzes (Skincare, Cosmetics, Haircare).  Once you have completed a quiz, we save the information you’ve provided into your personal Profile and generate a customized list of product recommendations based on your individual needs and concerns.

 

How do I create an account?

 

As soon as you click on any of the ‘take Your Custom Beauty Quiz’ buttons, you will be directed to a Signup page where you will be asked to enter your e-mail address and the password that you would like to use to access Your Custom Beauty account/profile.  From there you will select the quiz or quizzes (Skincare, Cosmetics, Haircare) for which you would like to receive product recommendations.  After completing each quiz, Your Custom Beauty saves all of your Recommended Products and pertinent information to your personal Profile page(s).  You are also able to create a Wishlist if you’re not quite ready to purchase a product at any given time.

 

Why should I take the Your Custom Beauty Quizzes?

 

By taking any of the Quizzes, you will provide us with the information necessary to give you specific, customized beauty product recommendations for your particular needs and concerns.

 

When/Why would I need to retake one of the Quizzes?

 

Of course you would want to retake a quiz if you discover that you answered one of the questions incorrectly while reviewing your Profile information, to ensure you receive the most accurate product recommendations.  You should also retake the Skincare quiz, in particular, if you become pregnant, are diagnosed with a skin condition (rosacea, eczema, etc.) or as the seasons change.  Or just for fun!

If you aren’t sure how to answer a particular question, just select the answer that most closely matches your personal characteristics or preferences.

 

How do I create a Profile on Your Custom Beauty?

 

As soon as you complete at least one of Your Custom Beauty quizzes, the website will automatically create your unique personal Profile and recommended beauty products.  You can access your Profile at any time by logging in and clicking on “My Profile.”  You can also find your previously purchased products, your ‘Recommended Products’ and ‘Wishlist’ items by clicking on the menu item on the left of the Profile page.

 

I forgot my password. How do I reset my password?

 

If you forget your password, click on the “Forget Your Password?” link at the bottom of the Login page and follow the instructions provided.  You can also change your password by clicking on the “My Profile” menu item and selecting the ‘Settings’ option.

 

How do I subscribe to receive email updates from Your Custom Beauty?

 

Simply click on “Sign Up for Newsletter” located in the footer at the bottom of each page on the website.  Subscribing to Your Custom Beauty newsletter and e-mail notifications provides you with the opportunity to be the first to know about special product promotions, new beauty products specific to your particular needs and concerns, beauty industry news and more!  The newsletter gives you a summary of the most current information from the Your Custom Beauty website and social media pages.

 

How do I unsubscribe from Your Custom Beauty email updates?

 

If you decide you no longer wish to receive our newsletter or email updates, you can click the “Unsubscribe” link at the bottom of any email or newsletter you receive from Your Custom Beauty.  You can also unsubscribe from email notifications by clicking on the “My Profile” menu item and selecting the ‘Settings’ option.  But we’ll sure be sad to see you go… 🙁

 

How do I find a specific item on your website?

 

You can search for a particular brand or product using our Search feature located in both the header (at the top of each web page) and the footer (bottom of each page).  Just click on the magnifying glass icon and type in the brand name or product name you are looking to find.

 

The product I’m looking for isn’t on your website. What should I do?

 

If you do not find a particular product on our website, we are either unaware of the product or have not included it in our recommendations because it does not meet one or more our very high product standards.  Please feel free to suggest the item by contacting us at info@yourcustombeauty.com.  If you represent a brand or product manufacturer and would like to submit samples for our review, please use the “Contact Us” form to submit a request for shipping information.  

 

Is your website secure?

 

Your Custom Beauty uses industry-standard Secure Socket Layer (SSL) software to protect the security of your personal information during transmission, which encrypts all of the information you provide. For more information about the security measures we use in connection with the website, please read our Privacy Policy or contact us at info@yourcustombeauty.com.

 

What do you do with my personal information?

 

We neither rent nor sell your personal information to third parties unless we have your express permission or we are required to do so by law. We share your personal information only with your consent, to the entities that are controlled by Your Custom Beauty or to the entities as described in Your Custom Beauty’s Privacy Policy.  For more information about how your personal information is handled, please read our Privacy Policy or contact us at info@yourcustombeauty.com.

 

What is your Privacy Policy?

 

Your Custom Beauty recognizes and respects the importance of maintaining the privacy of our customers and website users. Click here to view our Privacy Policy.

 

What are ‘cookies’ and how are they used?

 

Cookies are alphanumeric identifiers that we may transfer to your computer’s hard drive through your Web browser to enable our systems to recognize your browser and tell us how and when pages in our website are visited and by how many people. Your Custom Beauty cookies do not collect personal information, nor do we combine information collected through cookies with other personal information to identify who you are or your screen name or email address.

The “Help” portion of the toolbar on the majority of browsers will direct you on how to prevent your browser from accepting new cookies, how to command the browser to tell you when you receive a new cookie, or how to fully disable cookies. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of Your Custom Beauty’ most attractive features.

 

Are all of the products you recommend authentic?

 

Your complete satisfaction is our goal. If you are not happy with an item you purchased due to these concerns, please contact us at service@yourcustombeauty.com for an immediate remedy.

 

How do I contact Your Custom Beauty?

 

You can reach us by clicking on “Contact Us” at the bottom of any page on the website.  You can also contact us by sending an email to info@yourcustombeauty.com.

 

Do you charge sales tax?

 

If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated on the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include item-level shipping and handling charges, item-level discounts, gift-wrap charges, and an allocation of order-level shipping and handling charges and order-level discounts.

The amount of tax charged on your order will depend upon many factors including the seller, type of item purchased, and destination of the shipment. Factors can change between the time you place an order and the time of credit card charge authorization, which could affect the calculation of sales taxes. The amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.

 

Coming Soon !

We're still working
to get our cosmetics product recommendations just right.​..

​ ​

But it will be worth the wait!

Not only will we provide you with specific, customized cosmetic​s recommendation​s, but we're going t​hat extra mile to ​give you ​the ​exact shades​ ​that will work best for you based on your skin tone, undertone, and other personal characteristics.

So not only will you receive recommendations for the best of the best eyeshadows, blushes, ​lipsticks, ​powders​ and ​more -- we'll give you the ​specific ​names of the​ ​colors​​ ​that ​are perfect matches​​ ​for you!

If you'd like us to notify you as soon as the Cosmetics feature is available, click here...

Take the guesswork out of your beauty routine...
let Your Custom Beauty help.

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